This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, game servers, Discord server, and store (the “Services”). We are committed to protecting your privacy. By using the Services, you agree to the practices described below.

1. Information we collect

1.1 Information you provide

We may collect information you give us directly, such as: Minecraft username, Discord username and ID, email address (e.g. for store purchases or support), payment information processed by our payment provider, and any messages you send to staff or support.

1.2 Information collected automatically

When you use our Services we may automatically collect: IP address, device and browser type, connection logs (e.g. when you join the game server), in-game statistics and actions (for anti-cheat and moderation), and usage data on our website (e.g. pages visited). Our game servers may log chat and gameplay for safety and rule enforcement.

1.3 Cookies and similar technologies

Our website may use cookies and similar technologies to keep you logged in, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling them may limit some features.

2. How we use your information

We use the information we collect to: provide and maintain the Services (e.g. access to the server, store purchases), enforce our rules and prevent cheating or abuse, respond to support requests and appeals, send important notices (e.g. security or policy updates), improve the Services and user experience, and comply with legal obligations. We do not sell your personal information to third parties.

3. Sharing and disclosure

We may share information with: service providers who assist us (e.g. hosting, payments, analytics), subject to confidentiality; law enforcement or authorities when required by law or to protect rights and safety; and other users only as necessary (e.g. your username visible in-game or on the website). We do not share your data for marketing by third parties.

4. Data retention

We retain your information for as long as your account is active or as needed to provide the Services, resolve disputes, enforce our terms, and comply with legal obligations. Logs and moderation-related data may be kept for a longer period for safety and appeal purposes. You may request deletion of your data subject to applicable law and our retention needs.

5. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. No method of transmission or storage is 100% secure; we cannot guarantee absolute security. You are responsible for keeping your account credentials safe.

6. Your rights

Depending on your location, you may have rights to: access your personal data, correct inaccuracies, request deletion, object to or restrict certain processing, and data portability. To exercise these rights, contact us via the website or Discord. You may also have the right to lodge a complaint with a supervisory authority. We will respond to requests in accordance with applicable law.

7. Children’s privacy

Our Services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take steps to delete it.

8. International transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place where required by law for such transfers.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and indicate the last revised date. Continued use of the Services after changes constitutes acceptance of the updated policy. For material changes we may provide additional notice via Discord or email where available. Last updated: 7th Feb 2026. Contact us via the website or Discord with any privacy questions.